With Birds And Critters Pet Services, you have peace of mind while you are away. We keep you connected to your pet with confirmed daily updates on the status of your pet, and even your home. Exotic pets require specialized care, and a "pet sitter hobbyist" likely doesn't have the experience or training to care for them properly. Clients have come home to pets that were not cared for appropriately by an inexperienced pet sitter. Some things that can happen when using an inexperienced/unreliable pet sitter include coming home to obese pets, emaciated pets, or even the worst case scenarios of a critically ill, or deceased pet. Some pet owners are not even sure if that neighbor was at their home during their time away. Or clients have arranged a pet sitter who all of a sudden is "on holiday". We take our pet care very seriously, and always have backup for your pet if our sitter is sick, or unable to get to a sit. Your pet and their care is of the utmost importance to us. We ensure your pet stays happy and healthy until you return.

Ask if the pet sitter is bonded and insured and has a clear criminal background check.. You wouldn’t let just anyone off the street come into your home while you are gone would you?? A Meet And Greet should also be a requirement, That allows you to meet with your sitter and your pet to see the interactions and routine, and see if you have the best fit for your family while you are away At Birds And Critters Pet Services we are both bonded and insured, and have cleared criminal checks. We always have a Meet and Greet first so that you can see if we are a good fit for you and your pet family while you are away. There is no obligation when we come to do the meet and greet.

Don’t risk the well being of your pets and home to save a few dollars. We are professional pet sitters that specialize in exotic pets and are educated and trained to monitor your pets' health. Some parts which include observing the droppings and appetite every day and looking for signs of possible illness. It's great to have friends or family to look after your precious pet, but if they are inexperienced in the care of exotic pets and don’t know what to watch for regarding the first signs of illness, it can be disastrous for your precious exotic pet. If there is a tragic accident, you will be faced with a large vet bill that could have been avoided, or come home to worse.

We show up because that is our job! Your pet is our number one priority when you are away! Unfortunate situations can occur with friends, family, or other inexperienced sitters, or even kids trying to look after your beloved pets, and the “looking after” is forgotten, disregarded, or said person becomes ill, leaving you without guaranteed care for your beloved critter while you are away. Or leaving you high and dry at the last minute, when this should be your time to be focused on getting away and having peace of mind that your pets are being cared for properly At Birds And Critters Pet Services, you will not be left wondering if your pet is being properly cared for with one of our dedicated team members there to step in. We work as a team, if one of us can’t make a sit, there is always backup.

We sure do! Communication is very important for us. We like to keep you connected with you while you are away, we provide A daily update of your pet, along with pictures and/or short videos. This way you have the comfort of knowing how your pet is doing each day, and all is well. Our clients love getting their update, and we can usually send them by text, email or WhatsApp for your convenience.

We believe in the quality of visit time and that takes time. We don’t just throw fresh food and water down and leave within a 5 to 10-minute time frame as other pet sitters may do. Our visits are a minimum of 30 minutes and if there are more than 1-2 pets, more time is added. If for some reason more time is needed for care, we will be there until the job is done. Depending on species and their handling, we give as much interaction and human companion time as we can before, during and after our other duties around cleaning, feeding, complimentary plant watering, and home checks while we are visiting your pet(s). Security of your home is also an important factor and one we take seriously.. We do not have promotional information about our business on our vehicles nor do we wear uniforms to announce you are away. We are as discreet as we can be. Your home insurance company usually requires someone to check your home while you are gone at certain intervals (you should check your policy).

Yes. We are a fully insured, professional pet sitting business.

Pat, the owner, is a Certified Pet Care Professional and is Pet First Aid trained.

We have been serving Calgary since 2016.

Yes — BBB Accredited since 2017.

Yes. We specialize in birds and exotic species, while also providing care for cats and dogs.

Birds, Rabbits, Guinea pigs, Ferrets, Reptiles, Amphibians, Dogs, Cats

Yes — all care is in your home in Calgary to keep pets comfortable and stress-free.

Yes — oral and topical medications can be administered with owner instructions.

Yes — you receive visit updates with photos every day.

Yes — meet-and-greet required before bookings.

We contact you immediately and follow your veterinary instructions.

E-transfer is preferred; other options may be available upon request.